A 99.9% Server Uptime
The main benefit of developing your own shared website hosting system is that you don’t need to worry about compatibility – you configure a special set of software tools in such a way so as to be compatible with a defined set of hardware parts. The end result is something way more solid and dependable, as there are less potential chances of failure. We have set up our cloud hosting system using time–tested hardware parts and a strongly modified version of Security–Enhanced Linux so as to create an absolutely secure home for your own web sites.
For this reason, with each of our Linux shared website hosting plans we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it is crucial that you also build your own network infrastructure. This is why we set up a custom internal network in each one of our datacenters. Relying on top–class Juniper switches and routers, our internal network allows for astoundingly fast data transfer speeds and is completely redundant.
As a result, you will enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, no matter which hosting solution you’ve chosen.
A 30–Day Money–Back Guarantee
Despite the fact that we have done our best to lessen all potential risks with our cloud hosting packages and while our company offers first–rate technical support, there are instances when the client is simply not pleased with what we have to offer. Or he has to move to a more powerful web hosting service, such as a virtual private server or even a dedicated hosting server.
This is exactly why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t pleased, we will give you a reimbursement.
24/7 Technical Support
We’ve diligently picked each individual member of our 24x7 support department to make sure that we can offer the best possible client support service you can get. Each one of our support engineers has lots of years of experience working with web hosting accounts behind his back, therefore they know very well what they are doing. And they are at your disposal 24–7 – you can get in touch with them at any moment and they’ll respond back to you as quickly as possible.
Their average support ticket response time is under 20 minutes, while with many other web hosting distributors you have to wait around for days. And we offer you a 1–hour response time guarantee. No matter what happens, your queries will be answered in less than one hour.