Service Uptime Guarantee in Shared Website Hosting
All our shared website hosting packages come with a 99.9% service uptime warranty. We are able to reach that goal by using an innovative cloud hosting platform where each service (files, e-mail messages, databases, etc.) has its own cluster of servers. We do not run everything on one server as most companies do, so we have basically eliminated the downtime of any service and even in peak times we can balance the load between servers for the very best achievable performance of your Internet sites. If one web server fails, the other ones in the cluster will take over in order to enable uninterrupted work of the sites. To avoid infrastructural difficulties, our web server facilities use powerful diesel backup generators and a number of independent Internet providers as to make sure that targeted traffic will be able to reach your websites no matter what. We also have a team of expert administrators tracking the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
If you get a semi-dedicated server solution from our company, you'll enjoy a guaranteed 99.9% uptime. Your account will be set up on a modern cloud hosting platform with a load-balancing system that basically eradicates any kind of downtime. The files, e-mails, stats and databases are all managed by their own sets of web servers, so even when there's an issue one machine, your sites will not be affected in the slightest. This allows us to provide a considerably more stable hosting service compared to providers that run everything on a single server where a problem with a single service can take the entire web server down. To avoid infrastructure troubles, our data centers work with multiple Internet providers and powerful diesel generators, so no matter what happens, the machines will keep working with no disruptions and your Internet sites will remain operational. Any software issues are going to be dealt with immediately by our expert group of administrators that monitor all web servers 24/7.
Service Uptime Guarantee in VPS Web Hosting
If you purchase a Virtual Private Server from us, we guarantee that the physical hosting server your account is created on will be up and running no less than 99.9% of the time. While we can't control what you do with your VPS and what you install on it, we will make sure that the main web server will work 24/7 without any interruptions. Our facilities have several Internet providers as well as backup power generators to ensure the continuous work of all servers accommodated there. If you experience a difficulty with any virtual server on the physical one, we have a crew of qualified admins to resolve it in a very timely manner and to to guarantee the other virtual private server accounts on that server won't be affected. We use only new, meticulously tested hardware components for all of the web servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers Hosting
If you obtain a dedicated server from our company, we guarantee that it'll be working a minimum of 99.9% of the time. Firstly, your website hosting server will be assembled with new and meticulously tested hardware components and we will not do any compromises about it. Our data center in the core of Chicago provides powerful diesel backup generators, so even in the case of a power outage your server will still be functional and with several redundant Internet providers, your websites will be available if there's any connectivity problem. In case of any unforeseen circumstances, we have trained system admins which keep track of all servers all the time and they can respond promptly to eradicate the issue in a very timely manner. Last in sequence, but not last in importance, our web servers have software and hardware firewalls to stop the excess traffic in the event of a DDoS attack.