Phone Support

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You'll find plenty of shared website hosting companies out there, but most of them are resellers that have limited resources, particularly in terms of support. A way to distinguish them is the option to contact the company by phone. The type of support that you'll receive through this particular channel of communication may vary based on the provider - a few of them offer expert phone support, various others offer general and customer support only since some matters are more time-consuming and it is much easier to be resolved through a trouble ticket, particularly if the issue needs to be escalated. However, it's good to know that you can contact your hosting provider since there're countless small-scale matters which can be taken care of easily and in a very timely manner through a phone call, not mentioning that you can get more info for the services before you become a customer.

Phone Support in Shared Website Hosting

Since we have live phone support 14 hours a day, you are able to get in touch with us and consult with one of our customer support agents to get more information about the Linux shared website hosting that we provide and ensure that our servers meet the system requirements for your websites prior to you buying anything. For your benefit, we now have telephone numbers on 3 different continents so that you'll be able to call the one nearer to you - in the United States of America, Great Britain or Australia. If you are already an existing customer, you can phone us about general and billing issues, or even about some tech issues. If the issue is strictly technical or it can take more time to handle, you should use our ticketing system, which will allow both you and our tech support crew to monitor the information given by each side.

Phone Support in Semi-dedicated Hosting

Every time you want more information about the Linux semi-dedicated hosting that we offer, you will be able to call any of the three support phone lines that we have across the globe - in the United States of America, Great Britain and Australia. By doing this, you have the option to check ahead of time whether our solutions will be appropriate for your websites. In case you're already our customer and you have a semi-dedicated account, you have the option to reach us on the phone for 14 hours every day about any kind of billing or basic matters. For entirely tech matters you're able to employ our ticketing system so as to get in touch with our tech support as someproblems just require extra time to be taken care of, still we will help you on the phone with lots of minor technical issues as well, saving you time and efforts.