Live Chat Support

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When your website hosting company supplies live chat support, you will be able to talk with a representative in real-time and find out helpful info or get an issue resolved in a very timely manner. The key advantage of using chat instead of calling to consult with a live person is that you'll need just a computer with Internet connection, so that you won't pay any fees when you are in a different state or country. Furthermore, it'll be easier to copy and paste information for instance domains, usernames or error messages i.e. details that are sometimes hard to give to the other party on the telephone. The live chat is also a considerably quicker option to contact the web hosting supplier's support team as compared to using a ticketing system. Last, but not least, when some issue needs a little more time to be taken care of, you'll be able to do something different while you wait for guidance on the live chat, which means that you won't waste time - something that is not possible in case you are on the phone.

Live Chat Support in Shared Website Hosting

As part of the support services that we supply for all of our Linux shared website hosting, we've live chat support that is available twenty-four seven, even on holidays. You will be able to get in touch with us regardless of whether you already own an account or not, since we can assist you with almost anything, ranging from giving you general info on our solutions in case you are not our client yet and you're thinking about acquiring one of our plans, to assisting you with installing an email account in an e-mail client. A part of the issues are more technical and time-consuming, which means that you'll need to use the ticketing system which is built-in the Hepsia website hosting Control Panel, but we can save you time and assist you in real time on the live chat for a number of things.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we supply is available every single day, even on holidays and weekends. It is the best way to learn more information about our Linux semi-dedicated hosting if you do not have an account yet or to get an issue resolved if you are a customer and our customer support representatives will assist you right away no matter what time of the day you join the chat. If you wonder which package is more suitable for your web sites, in case you need advice whether you need a specific upgrade and how to obtain it or when you've got difficulties setting up an email account on your PC, you'll be able to get in touch with us and we will supply you with the needed information instantly. The live chat is accessible even after our phone lines go off for the day, so when you have an account with us, you can be sure that you'll always benefit from quick help with any question or problem that pops up.